Posts Tagged ‘amazon’

Amazon’s S3 Outage Redux

// July 21st, 2008 // 2 Comments » // Service Providers, Web

Amazon’s S3 outage yesterday lasted a total over 7 hours, and brought down SmugMug, Twitter‘s avatar hosting, and crashed Twinkle – a Twitter application for the iPhone, as well as Youniverse‘s image hosting. Youniverse uses Akamai as a CDN with S3 as the ‘origin server’, and is set with a TTL of 5 days. I think after yesterday’s outage I’ll be changing Akamai to permanently cache the objects and refresh them manually (we never have needed to do that, and it’s unlikely we ever will). Akamai is a more distributed platform and is, hopefully, less likely to have a similar incident.

This is Amazon’s second major outage this year, and given how many sites rely on the service it’s a real nightmare when it goes down. It’s a little concerning to think about some of the other third-party providers that could exhibit similar problems. For example, those using Yahoo‘s YUI library might well be accessing them from Yahoo’s JavaScript site, rather than hosting the files themselves. In the even that these go down, the sites will likely be rendered useless, in a rather ungraceful manner. Fortunately, JavaScript, CSS, and the like can all be easily hosted locally. Hundreds of gigabytes of photos are not so easy to have local backups of.

Amazon S3 – Service Unavailable

// July 20th, 2008 // No Comments » // Service Providers, Web

Amazon’s S3 service is having some major outages right now. This is the first major downtime I’ve seen from them, apart from an hour or so in February, and is rather frustrating because Youniverse uses S3 as its photo host, but Akamai as a CDN. Even though Akamai will cache for a period of time, it will ultimately pass through what S3 delivers. In this case, a “Service Unavailable” message.

Youniverse isn’t the only site that uses S3 as a major provider of service. SmugMug have completely taken down their site until S3 is running properly again, and Twitter are not showing profile images.

Amazon’s Status Blog indicates that they’ve solved the problem, and are making “incremental progress”. Looks like we’re going to have to come up with a fallback solution for when S3 goes belly-up again!